In-person payments, built around your event.
Serve faster, sell smarter and keep every transaction connected. Novotix Counter is the point-of-sale app for bars, merchandise stands, ticket desks and every other place where your event takes payments.
From a single bar to a full event operation
Novotix Counter brings products, payments, stock, ticket sales and transaction management into one intuitive checkout experience. Set up your catalogue in Console, give each team member the access they need, and let your onsite operation run with clarity. Use Counter as a standalone open-loop POS, combine it with closed-loop cashless payments, or create a hybrid setup that works exactly the way your event does.
Let visitors pay the way they already do
With open-loop payments, guests pay directly at the counter using their bank card, contactless payment method or cash. Counter supports modern in-person payments through compatible SoftPOS and payment-terminal integrations, so teams can accept payments without adding unnecessary friction.
Every transaction is recorded in Console, giving your operations and finance teams a clear, real-time overview of sales.
Open loop, closed loop or both
Counter works seamlessly with the Novotix cashless platform. Accept payments from NFC wallets, wristbands or cards in a closed loop environment, alongside direct card and cash payments
You can also use your own consumption tokens or run Counter as a fully standalone POS solution. The payment model is yours to choose; while the operational overview remains in one place.
Every outlet gets the right catalogue
Create catalogues for different bars, food stands, merchandise points or ticket desks. Organise products into groups and categories, set prices, manage availability and keep stock up to date.
Assign specific catalogues, product groups or individual products to each Counter user, so every team member sees only what they need to sell.
Get your team signed in quickly and securely
Invite Counter users by email, let them sign in with email and password, or use a QR-code login for a faster onsite handover.
Set up access around the role, outlet or product range of each user. Your team can start selling quickly, while you stay in control of who can do what.
From live ticket inventory to refunds
Counter is connected directly to Novotix Console and the Event module. Sell event tickets at the counter with live availability, manage transactions as they happen and handle refunds from Counter or Console.
Whether a guest is buying a drink, merchandise, a token or an event ticket, the sale becomes part of the same event operation.
Bring your brand to every transaction
Customise Counter with your event branding, and send digital receipts that reflect your organisation. A consistent experience for your visitors and a professional, recognisable tool for your onsite team.
Catalogue & product management
- Create multiple sales catalogues
- Configure catalogues per outlet or sales point
- Create product groups and categories
- Add products and product variants
- Set prices per product
- Manage product availability
- Set product images and product information
- Configure bar, food, merchandise and ticketing catalogues
- Assign specific catalogues to Counter users
- Assign product categories to Counter users
- Assign individual products to Counter users
- Create outlet-specific product selections
Stock & ticket inventory
- Set and manage product stock
- Track product availability
- Keep stock aligned with sales activity
- Sell event tickets directly from Counter
- Direct connection with the Novotix Event module
- Live ticket inventory at the point of sale
- Prevent sales beyond live availability
- Sell tickets, products and add-ons from one app
Open loop payments
- Open-loop point-of-sale payments
- Direct card payments at the counter
- Contactless payment acceptance
- Compatible SoftPOS integrations
- Compatible payment-terminal integrations
- Cash payment support
- Card and cash transaction overview
- Standalone POS operation
- In-person payment reporting
- Transaction reconciliation
Closed loop & hybrid payments
- Closed-loop cashless payment support
- NFC wallet payments
- NFC wristband payments
- NFC card and tag payments
- Hybrid open-loop and closed-loop payments
- Combine card, cash and wallet payments
- Support for own consumption tokens
- Connect Counter to the NOVOTIX Cashless platform
- One transaction view across payment methods
Users & access
- Create Counter user accounts
- User access per outlet
- User access per catalogue
- User access per product group
- User access per individual product
- QR-code login
- Email and password login
- User invitations by email
- Role-based Counter access
- Fast shift handovers
- Central user management in Console
Transactions & refunds
- Real-time transaction management
- Transaction history in Counter
- Transaction overview in Console
- Search and review transactions
- Issue refunds from Counter
- Issue refunds from Console
- Return card payments to the original card
- Refund cashless wallet transactions
- Refund permissions per user or terminal
- Sales and refund reporting
Branding & receipts
- Custom Counter app branding
- Event and organisation branding
- Branded digital receipts
- Receipt information and messaging
- Consistent visitor experience across every sales point
Turn every counter into a connected event operation
Give your team a faster way to sell and your organisation a clearer way to manage in-person payments.