Ticketing built for live events
Sell more, stay in control and give every visitor a smooth journey from the first click to the final scan. NOVOTIX brings ticket sales, payments, customer data and onsite access together in one connected platform.
From ticket launch to the event entrance
Ticketing should not be a collection of disconnected tools. With NOVOTIX, your ticketshop, products, payments, orders, visitor data and onsite operations work together from the start. Build your event, configure your sales and manage every order in one clear workspace: without switching between platforms.
A ticketshop that feels like your event
Create a branded ticketshop that makes buying simple. Configure your ticket categories, sales periods, capacities, add-ons and vouchers in minutes, while keeping the entire sales journey aligned with your event brand.
A clear buying experience for your visitors. A complete overview for your team.
Every product, price and capacity in one place.
From early-bird releases and regular tickets to VIP access, add-ons and discount codes, Console gives you the flexibility to shape your sales strategy around your event.
React quickly to demand, manage availability in real time and keep every sales rule under control.
From order data to audience insight
Every sale creates valuable information. Search and manage orders, view payment statuses, handle refunds and understand who is coming to your event, all from the same event workspace.
No manual exports just to answer a simple question. The information is already there when your team needs it.
A smooth checkout. A clear financial view.
Give visitors a reliable checkout experience while your team keeps control of payment statuses, transactions, refunds and revenue.
Ticketing and finance are connected from the beginning, giving you a clearer picture of what has been sold, paid and still requires attention.
What is sold online works onsite
Tickets flow directly into NOVOTIX’s onsite tools. Scan QR codes, validate access, monitor attendance and manage gate operations without exporting lists or connecting separate systems. From online ticket purchase to event entry, every step stays connected.
Ticket sales & ticketshop
- Branded online ticketshop
- Mobile-first checkout experience
- Ticket categories and ticket types
- Early-bird, regular and final-release ticket phases
- VIP, backstage and premium ticket options
- Free and paid tickets
- Multiple ticket prices
- Ticket sale start and end dates
- Capacity and inventory management
- Ticket limits per order
- Ticket limits per customer
- Sold-out handling
- Event-specific ticketshop settings
- Product imagery and ticket header visuals
- Multiple sales channels
- Multilingual ticketshop experience
Products, promotions & conversions
- Ticket add-ons and upgrades
- Merchandise and product sales
- Parking, lockers and hospitality add-ons
- Discount codes
- Voucher codes
- Promotional ticket campaigns
- Group ticket offers
- Custom ticket attributes
- Upsell opportunities during checkout
- Trackable campaign links
- QR-code campaign links
- Meta server-to-server purchase tracking
- Google server-to-server purchase tracking
Orders & customer service
- Complete order management
- Fast order search and filters
- Order status overview
- Payment status overview
- Ticket-holder details
- Order audit timeline
- Order exports
- Visitor exports
- Manual ticket and order lookup
- Refund management
- Transaction management
- Resend ticket emails
- Transactional communication templates
- Customer and visitor data management
Onsite ticket validation
- QR-code ticket scanning
- Barcode validation
- Mobile check-in with Novotix Pulse
- Duplicate ticket detection
- Real-time check-in overview
- Multiple entrances and scan points
- Ticket validation rules
- Access rules per ticket type
- Access rules per event area
- Onsite staff and operator management
- Manual visitor lookup and check-in
- Offline-capable operational workflows
Reporting & finance
- Live ticket sales dashboard
- Revenue overview
- Order and transaction reporting
- Ticket sales by category
- Sales comparison reporting
- Payment reconciliation
- Refund reporting
- Settlement reporting
- VAT reporting
- Financial exports
- Returning visitor insights
- Post-event sales analysis
Sell tickets with more control
Launch your next event with ticketing, payments, visitor data and onsite operations connected from day one.